Stacy makes the (IHC) news!

You're sure to enjoy this lovely story from the Intermountain Health Care News about our own Stacy Sappington Welch:

From: Katie Erbe at Katie.Erbe@imail.org;
Sent: Friday, May 15, 2020 11:19 AM
To: DX Team Leads at DXTeamLeads@imail.org
Subject: May 15th - huddle 'Recognition Highlights' - We Invite you to Share with Your Teams!

In follow up to huddle this morning, below are the ‘Recognition Highlights’ to share with your teams! Inspiring and heartwarming recognitions captured today! A BIG thank you to everyone who shared! 😊

 *   “See Mom. . . They Really Are Heroes” – Amber Gubler, PCT; Mark Dewey, RN; Jordan Bozarth, RN, Peggy Wardle, Tele Tech;  and Stacy Welch, Tele Tech - On Wednesday evening, a patient was admitted to our hospital on W2.  The next morning, Amber Gubler the patients PCT, learned the patient's son was having his 12th birthday.  The patient related to Amber how difficult it was to be in the hospital instead of home with her son and her family on his 12th birthday.  Amber offered an idea, recommending “you do have a nice view outside the window.  Maybe we can put up a sign in the window and have your family drive by, or ... we could take you outside for a walk and if it just so happens your family is outside ... you could say happy birthday to your son in person.” Amber discussed her idea with the nurses Mark Dewey and Jordan Bozarth who contacted the physician and requested an order for some sunshine therapy.  With the plan in place a phone call was made to the patient's family with instructions on where and when to meet outside on the walkway.  When her son saw his mom, he ran to her for a big hug and started to cry.  He was elated to see his mom on his 12th birthday!

That's not the end of the story ... Amber still felt she needed more and made arrangements with two of our Tele Techs, Peggy Wardle and Stacy Welch to create a sign to be put in the window while the patient was outside with her family.  As the sunshine therapy visit was coming to a close, Amber told the patient's son, “It’s too bad your mom can’t be home with you so we all want to wish you a happy birthday and hope you have a great day.”  Amber directed him to look up from the sidewalk towards the outside window of his mom's room where he saw the sign Stacy and Peggy had created and taped to the window ... 20 sheets of paper with the letters HAPPY BIRTHDAY, PRESTON! He turned towards his mom and said, “See mom, they really are heroes!”

What an inspiring story of creative compassion from these fantastic caregivers.  This simple act of human kindness will have a lasting effect on the patient, her son and their family members.  Thank you Amber, Mark, Jordan, Peggy and Stacy for making such a memorable experience!